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How Do I Begin The Process Of Returning My Order For A Refund Or An Exchange?
Please contact our team by emailing us at the email listed above before shipping your package to us. If you ship an item to us for a return or exchange without contacting us first, we can’t guarantee that your request will be processed.
How Long After My Order Can I Submit A Return Or Exchange Request?
Returns or exchange requests must be made within 60 days of the date you receive your order. Please note that limited edition items are not eligible for exchanges.
Will You Accept Returns Of Product In Any Condition?
Items must be returned in their original condition and packaging, with tags attached. Returned items cannot be washed, worn, used, or altered in any way.
Am I Able To Return An Item Received In A Bundle For A Refund?
No. If you wish you return an item received within a bundle for a refund, you must return the full bundle. Partial refunds will not be provided for items within a bundle unless there is verified damage to that item.
Who Pays For My Return?
You will cover the cost of return shipping, except in any case where we are responsible for the cause of the return or exchange (see “Damaged, Incorrect, or Incomplete Orders”).
How Long Will It Take For Me To Get A Refund On My Returned Item?
Please allow 3-5 business days for your item to be processed. Refunds typically take 2-3 business days to appear in your account once they’ve been processed, but can occasionally take up to 10 business days.
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Mia Taylor
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